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Terms and Conditions

PRIVACY

At Quirky and Quaint Australia, you are very important to us and we believe that your business in no one else's. We will not share, sell or trade any of your information with third parties. Your privacy is of utmost importance to us.

PRODUCT DESCRIPTIONS

Images, drawings, sizes and materials relating to all products displayed in catalogue and on this web site are for illustrative purposes only. Actual colour specifications for a particular product may vary depending on your personal computer settings, natural variations in hand made products and materials, dyes etc.

INFORMATION PROVIDED

All information provided by us at the web site is provided in good faith. We derive the information on our web site from sources which we believe to be accurate and up to date as at the date of publication. We nevertheless reserve the right to update this information at any time. You accept that any information provided by us is general information and is not in the nature of advice.

DELIVERY

Orders are usually dispatched within 3-4 weeks from the date the order is placed. Please allow up to 1-2 weeks shipping time in addition to this. We do not ship orders outside Australia.

ORDERS

Quirky and Quaint reserves the right to cancel any orders and refund your payment in full if we are no longer able to supply the goods or if payment has been declined.

PERSONALISED ITEMS

Due to the custom work involved in personalised items,  there are no returns or exchanges unless an item is faulty. Because personalised items are custom made just for you, ALL SALES ARE FINAL and there are no refunds or exchanges.

Please be sure to thoroughly check all personalisation details. Refunds cannot be given for change of mind, misspelt words or incorrect details being provided. Please note that refunds will NOT be given in the case of “change of mind” due to not reading the delivery times.

RETURNS

If you are unhappy with the items you have received from Quirky and Quaint Australia, you must notify us within 30 days of receiving your goods.

Items need to be returned in their original packaging with tags attached - unworn and unused. If a returned item is deemed to be in anything but in its original condition, the item will be returned to the customer and delivery charged.

If the item is faulty or the description we have advertised misleading or inaccurate, we will gladly refund the purchase price and postage costs. There are no returns on personalised items unless item is faulty.

 
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