Store Policies
Processing times may vary on each item. On average processing is approximately 2 weeks from when order is placed plus shipping time to reach you. In busier periods such as Easter, Christmas, Mothers Day processing times may increase to 3 weeks. We always endeavour to get orders out as quickly as possible.
Most items are shipped from Melbourne for you to calculate how long it may take to reach you, we use Australia Post to ship the majority of packages.
Postage is offered at a flat rate of $8.
All personalised items are non-refundable unless faulty. Please ensure you check all spelling carefully as that is the spelling that will appear on your items.
Refunds are not avail for change of mind on orders, if in case of an extreme circumstance a 25% restocking fee will be applied to any change of mind refunds.
If you notice an error in your order, please contact us as soon as possible to correct it.